Care, Cleaning & Storage

• Can I sleep in my collar?

  We have plenty of leather collars in widths of 1/2", 1", and 1 1/2" that are sturdy enough for near-24/7 wear. Our heavier chain collars are well-suited for sleeping-in, as well. We do not recommend sleeping in any collar with a bow, as this can bend, crease, or deform the bow. We do not re...

• Do collars with screw-back hardware need to be tightened?

  Yes! We highly recommend making sure the screws on your collar stay tight. They can come loose with wear, over time, and keeping those screws tight will make sure that you don't lose any hardware or the integrity of any bows or accents held in place with that hardware.

• Does rose gold contain copper?

  Yes, rose gold does contain copper, that is what gives rose gold is pink hue. If you have allergies or reactions to copper, we do not recommend rose gold plated or rose gold filled pieces.

• Does sterling silver jewelry tarnish?

  Sterling silver is called '.925 sterling silver' because it contains 92.5% fine silver, the remaining 7.5% is copper, which makes it stronger/harder and also has the unfortunate side-effect of causing it to oxidize when exposed to moisture and air. When sterling silver oxidizes (due to exposure ...

• How do I adjust a cuff bracelet?

  We recommend adjusting your cuff bracelet to the point where you can comfortably put it on and take it off, without risk of it falling off, just once. Our cuff bracelets are designed with the outer curves to bend in slightly to adjust, but are not designed to be bent severely, as this puts strain...

• How should I store my jewelry?

  Clean jewelry thoroughly after each wear to prolong the finish, and store it in an air-tight container to avoid tarnish or oxidization. A zip-top bag is great for this. You can also purchase anti-tarnish bags and jewelry boxes that will help, as well.

• I need something repaired, can you do this?

  If you have a Restrained Grace piece that needs repairs, please contact me with photos and details and I'll let you know if this is something we can do. If repairs are due to wear and tear, a repair charge may be required.

• Why does my sterling silver jewelry leave a black residue on my skin?

  Certain types of cosmetics contain chemicals that can abrade your jewelry, causing a sort of metallic dust. This metallic dust often appears black and can cause smudges on your skin or clothing. To avoid this problem, put on your jewelry after applying your cosmetics. Black smudges may also be...

• Why do I have skin irritation when wearing my ring?

  Some people occasionally experience a burning, itching and/or redness, usually on the skin beneath rings. This condition may be due to the build-up of soaps, detergents, waxes, and/or creams, which also cause a dulling film on your jewelry. To avoid skin irritation and to keep your jewelry brig...

• Will my jewelry tarnish or oxidize?

  Sterling silver, brass, and copper will all tarnish over time. They’ll either naturally oxidize just from being out in the open (oxidization is exposure to air) or they will react with moisture and skin oils to tarnish. You can slow both of these processes by storing your jewelry in an air-tight ...