Buying Handmade

  • Can a gift card be sent directly to the recipient?

    Gift cards are sent via email to the purchaser, and can then be forwarded to the recipient as needed. At this time our website doesn't support sending gift cards directly to third parties.
  • Can I buy a gift certificate or gift card?

    We sell gift cards in increments of $10, all the way up to $250. Gift cards are delivered electronically via email immediately after purchase. You can print it out yourself, or forward it off to the person you're giving it to.
  • Can I see a mockup of what my text will look like?

    Due to the nature of our products being handmade to order, we don’t have the ability to create a proof for every custom text. If you have a genuine concern about a specific letter in a specific font, please contact us and we can discuss proofing options.
  • Do you have a warranty?

    I do guarantee all of my products for workmanship/manufacturer defects for 1 year. Repairs or replacements in this case will be at our discretion. Repairs needed for wear and tear are not covered by our warranty, and repair charges may be due.
  • Do you mark your precious metal pieces?

    .925 silver and 14K stamped hallmarks are standard in the jewelry industry, however, this stamp often ruins the design of many of our pendants and pieces. We can add hallmark tags to our necklaces and charm bracelets upon request, for an additional charge. We can also stamp hallmarks inside cuff ...
  • Do you offer quantity discounts?

    If you wish to order 8 or more identical items, we would be happy to discuss discount options. If you are a licensed business and wish to order wholesale, you can request our wholesale terms here. (https://www.restrainedgrace.com/pages/wholesale)
  • I don't agree with your values as a company and I want to yell at you about it, what should I do?

    If you don't agree with our choice to make kink goods and offer them in a non-gendered, intersectional environment, you are more than welcome to shop elsewhere. There are a lot of brilliant gear makers out there, and we support them, too. If we aren't your cup of tea, please kindly exercise your ...
  • I made a mistake on my order, can I change it?

    If you realize after you place your order that you made a mistake, error, or typo we’re happy to make that change for you as long as we haven't already started to create your order. Please contact us within 24 hours of placing your order to make changes. If our production time is very short, we m...
  • What is hand stamping?

    Hand-stamping is very different from traditional engraving, which carves a light groove into the metal. Stamping is a more forceful technique, where each individual letter, number, and symbol is stamped by hand, one at a time with a hammer and steel stamp. Because these products are not machine-m...
  • What is your jewelry made of?

    We make jewelry in everything from hypoallergenic aluminum, raw copper or brass, sterling silver, gold, white gold, rose gold and even gold dipped sterling silver. Our goal is to offer something for every budget. As passionate hand crafters who enjoy mixed-media, we also use materials such as Swa...
  • Will engraved text be perfectly straight and centered?

    We have a state of the art digital engraver that we use for designs that stamping just can't accomplish. The text is uniform and straight, and we take every measure to align all designs right where we want them. Some fonts and designs are asymmetrical, though, so take that into consideration when...
  • Will hand stamped text be perfectly straight and centered?

    Oh, sweetheart, no. Hand stamped jewelry is, by nature, a little bit flawed, and we love that. Each letter or number is stamped, one at a time, and lined up only by sight. We have years of stamping experience, and our stamping is seriously second to none, but perfection is not our goal with hand ...